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Minimum age requirement of 18 High school diploma or equivalent with at least 3 years prior experience in an office setting. Excellent customer service skills and professional public presentation skills, including telephone etiquette. Strong computer PC skills. Microsoft Word, PowerPoint and Advanced Excel (macros, vlooksups, array formulas, applying custom formats, mail merge and layouts) Microsoft Office Certification preferred. Ability to maintain business and clinical files in a systematic and orderly fashion Satisfactory references from employers and/or professional peers. The Credentialing Manager directs and oversees the overall objectives, and initiatives of an organization's government and commercial insurance credentialing requirements. Reviews, designs and implements processes surrounding provider profiles, credentialing with various payers, contract maintenance, application preparation, credentialing reappointment and provider and facility databases. Requires a bachelor's degree in area of specialty and at least five (5) years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Works to enhance the efficiency of the overall credentialing needs of the company.

Responsibilities: Manage various administrative tasks: greeting patients, collecting money, making appointments, conducting follow up calls, and reconciling money daily.  Responsible for various clerical tasks: answering phones, forwarding calls, taking messages, reporting for internal or external purposes, and files documents Partner with staff members to: cover front desk, schedule and assist with intakes, keep patient medical records up-to-date in computer system, update/revise forms, and verify insurance eligibility. Corporate activities such as assist with HR functions & paperwork, implementing marketing plans, and orient new staff members. Support organizational and departmental philosophies, goals, and objectives, demonstrating through own behavior and motivating others to do so. Interact with all staff in a positive and motivational fashion supporting the Company’s mission. Other duties, as assigned. Qualifications: High school diploma or equivalent with at least 2 years prior experience in an office setting. Excellent customer service skills and professional public presentation skills, including telephone etiquette. Proficient in basic PC skills. Microsoft Word and Excel preferred. Ability to maintain business and clinical files in a systematic and orderly fashion Interpersonal skills that promote interdisciplinary collaboration and effective communication. Self-directed with the ability to work with little supervision.

The Counselor Supervisor will supervise the Counselors and Counselor Interns who provide treatment and casework services to patients in compliance with all applicable laws and regulations and with BayMark policies and procedures. The clinical supervisor will ensure timely documentation of patient services based on plan of care. Must identify other physical, psychological, social and spiritual needs for assigned patients. Supervisor will also manage related expenditures in a fiscally responsible manner in accordance with the company’s budget. Responsibilities: Assigns counselors’ caseloads, amends when necessary Direct and supervise all intake operations Review intake assessment for quality Direct pre-admission decisions, case reviews and counseling meetings to ensure services are provided in accordance with policies, procedures and regulatory requirements Conducts quality assurance file reviews Ensure efficient and effective delivery of counseling services to all patients Maintain counseling caseload Provide direct supervision to clinicians as well as assist in the ongoing supervision of staff through meetings, in-service training’s, guest speakers and reviewing literature Ensures accurate and current clinical records are maintained in accordance with Federal and State Regulations governing NTP clinics Other related duties as determined by supervisor

The Physician serves at one or more Insight Centers in the state designated by Insight and accepted by Physician. This individual provides patient care, medical evaluation, establishes medication levels, and interacts as necessary with Federal, state, county & other regulatory bodies. The Physician trains & manages subordinate physician extenders and provides health care services directly to patients all under the direction and responsibility of the Regional VP, Operations and the National Medical Director – OTP. Essential Roles & Responsibilities Serve as Physician for Insight Treatment Centers Interviewing, managing, training, and evaluating physician extenders Implementation and enforcement of medical policies, procedures and training Assistance as needed with development of clinical policies, procedures and training Assistance as needed with completion of Federal, state, county and other regulatory applications, permits, licensure, inspections, etc. Correspondence and interaction with key regulatory (DEA, SMA, Medicaid, SAMHSA/CSAT, etc.) personnel and accrediting bodies as necessary Providing reports & other data as requested to Regional VP, Ops /National Medical Director – OTP

Dynamic Counselor to provide treatment and casework services to patients as directed by the counseling supervisor. We would like you to provide timely counseling and documentation for patient services based on plan of care and complete referrals and timely documentation for other identified needs, such as psychological, and social needs of patients. Responsibilities: Prepare and maintain accurate and timely patient files. Coordinate care of assigned patients and present patient status and concerns with treatment team accordingly. Conducts comprehensive patient assessments and the development and implementation of patient treatment plans according to State OTP regulations. Qualifications: Minimum age requirement of 18 Must hold a LCDC-I license in the state of Texas. Required/Maintained state trainee status, intern, registration or in training standing. Have experience working with the opiate addicted population. Exhibits excellent written and oral communication skills.

Essential Roles and Responsibilities Knowledge of various substances of abuse, the disease of addiction and signs and symptoms of detoxification Collects and records data such as complete HPI and Assessment and Plan for each patient in a comprehensive, accurate and systemic manner. Counsels patients and helps them understand their limitations and abilities Documents patient progress/ regress according to established policies and procedures during appointments or upon notification of change in status from clinical coordinator or treatment center director. Supervising and instructing patients in oral medication self-administration and health education as needed Knowledge of program policies and procedures

Ensure the comfort of patients during and between treatments. Bathe, dress, and/or feed patients based on individual abilities. Provide transport to and from treatments. Measure vital signs and take samples of urine, stool, or sputum as needed by the healthcare provider. Track any behavioral changes in patients that may be of use to healthcare providers.

Review, maintain, and process fiscal/account records and transactions related to patient’s accounts. Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares. Contact third party payers (insurance providers and state/federal agencies) for payment post billing. Resolve issues with payment and billing, authorization process. Reconcile daily money collected. Forward information as appropriate to expedite payment. Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence. Insure completion of pre-authorization process by inquiry and referral to clinician. Monitor insurance authorizations and claim rejections. Maintains fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient’s accounts. Perform tasks consistent with authorization and billing requirements. Contact patients for payment of account or payment arrangements according to current policy. Manage revenue cycle, production logs, balances and collections for self-pay clients. Maintain confidentiality of patient records.